Try it: book an appointment, then look at the portal
Choose a location
Choose a treatment
Choose a time
Booked. Confirmation and reminder follow via WhatsApp.
Spread across Dubai, this month
Sample figures, for illustration.
The problem
- Every branch had its own way of booking: phone, WhatsApp or a separate app.
- Customers did not know which location was closest or where there was availability.
- Payments, revenue and administration sat in a different system per branch.
- No view of which locations and treatments performed best.
What we built
- One main site that leads to its own page per location, with address, team, services and opening hours.
- Online booking per location, treatment and stylist, with confirmation and reminder via WhatsApp.
- A portal where payments, revenue and administration of all branches come together.
- Analytics per location: bookings, revenue and how customers are spread across Dubai.
- English and Arabic, because customers come from all over the city.
What it delivers
- About 7 in 10 appointments are now booked online, including outside opening hours.
- Customers book themselves, at the branch and time that suits them.
- The owner sees what comes in per branch, without separate lists.
- Decisions on opening hours, staff and new locations are made on numbers instead of gut feeling.